Transcription: Yeah, I'm responding to your voicemail in which you ask how things are going out there in the field. Let me tell you, it's just intense. I've got too many accounts and I can't spend enough time with any one of them. You should make some of these visits and face some of these angry customers. It's just too tough. Sitting in your office making the decisions like you do, that's the easy part. It's a different world out here where the rubber meets the road.
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